People who are into selling often complain of targets that they find to be unachievable. Many find it hard to even go close to the target assigned to them and there are hardly few who are able to make it for the month. In the race to achieve given targets, salesman often commits the mistake of miss-selling items to the buyer. They just not bothered about the needs of the client. What they are more interested is to achieve the targets and get good commission out of it. In this process they are losing one big thing and it is the old customers and probably the chance of getting new ones too. Customers are smart enough to understand that you have not sold them the right product. They may not realize it at the point when you are selling it to them but will definitely get to know after some days. This is when you lose him.
In the construction industry, customer’s needs are very specific. You can’t try to fiddle with them because if you try to do so, you can get caught the next moment. Remember the guys to whom you have approached are there in the industry for the last many years and they have been dealing with different kinds of heavy equipment which you must have never heard about. So there is absolutely no point in talking something that does not make any sense to them or giving them with fake assurances. You got to be quite clear with your approach. If you have the item you say yes or else pitch some kind of an alternative that will go well with the equipment they require. But do not try to pitch a product that does not have any relevance to the requirement of the client. This will just not go well with him.
Do some research on the client’s business:-
Your client will appreciate your effort if you take some time out and try to understand his business. Every construction business is different from the other and so are their requirements. You got to first realize what they are dealing with and for that what kind of heavy equipment shall they need. Now this take some time and you do not get any money to do this research but remember that this very research will get you rich dividends as you may get all the orders of heavy equipment. The client will know you for the time you have given to understand the business and also have the confidence that you will not try to miss sell any heavy equipment.
Pitch the product that the client is looking for:-
Many a times, construction companies are not sure what heavy equipment should be used for a specific kind of work. They may have a number of options in their mind but could not figure out the correct one. This is where your expertise comes into play. After knowing his business needs, pitch a product that is very close to what he needs. That will generate the trust in the mind of the person and you can then expect to get many more orders from him.