Let’s start this with an assumption where we assume 2 companies selling dish cleaners. The company “A” manufactures and sells only dish cleaners but the company “B” apart from manufacturing and selling dish cleaners, they also have their hands into other household goods. This means that the company “B” is not able to give its 100% to the core product whereas the company “A” invests all its time and energy in researching what the customer wants and what innovative measures they can take to make the product more user friendly and thereby only manufactures dish cleaners. Using this example, from which company would you like to buy your dish cleaner? I suppose, it would be certainly company “A” that you would buy the stuff from.
Similarly, this is what we would do when it comes to buying heavy equipment and when it comes to buying hydraulic excavators, you may not want to rely on any brand other than Kobelco. Kobelco is one of the few companies which exclusively produce hydraulic excavators and hence their end product is finer and superior than the ones produced by other branded heavy equipment manufacturing companies that manufactures all kinds of construction equipment.
They are into production of full range hydraulic excavators that ranges between 3000 lb to 180,000 lb. They also produce excavators used for specific purposes like landscape or that works in a construction site, or the ones used in road building. Kobelco is widely known as a perfectionist in producing excavators which also helps them to sell their stuff with a premium. You may find their excavators to be slightly expensive than the equipment of other companies. They are installed with advanced mechanisms like system that can reduce noise and dust, advanced hydraulic circuitry that helps to reduce loss of pressure and also minimize the consumption of fuel making the equipment fuel efficient.
You can buy an excavator directly from Kobelco sales office either by visiting them in person or through a dealer. Precisely, buying it either way doesn’t make any difference as the buyer would get all the benefits like after sales service, warranty of the equipment and things that are related to the stuff after you done buying them. So if you’ve an authorized dealer closer to your place, then it makes more sense to place the order through the dealer rather than hunting for their shop.
If we talk about their after sales service, you may find it better than brands who claim to be the best in the industry. In case you see a problem in the equipment, you only need to register a complaint by calling them on their customer service number. They will register your complaint and within few hours, you’ll have an engineer at your place to fix it up.
Kobelco has its presence in many countries as it wants to spread it wings and reach out to as many customers as it can. It no longer is a domestic heavy equipment manufacturing company but has turned into a might player in the construction equipment segment.
About the Author:
B & R Equipment Co.
3100 Keller Hicks Rd.
Fort Worth, TX 76244